Maristow House Nursing Home, 2 Testimonials and a resident

CQC Report

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Care Quality Commission (CQC) Report, January 2019

The inspector said

  • People received a person-centred service. People were supported make choices and have as much control and independence as possible.
  • People had been supported to develop care plans that were specific to them. These plans were regularly reviewed with people to keep them up to date.
  • People received caring and compassionate support from kind and committed staff.
  • People were complimentary about the care they received and about the quality of staff.
  • Staff respected people’s privacy and dignity.
  • People felt safe and received support to take their medicines safely.
  • Risks to people’s well-being and safety were assessed, recorded and kept up to date. Staff supported people┬áto manage these risks effectively.
  • People’s rights to make their own decisions were respected. People were supported to maintain good diet and access health services if needed.
  • The registered manager provided good support for staff to be able to do their job effectively.
  • More information is in Detailed Findings below.

Read the full report